How Do We Know Which Channel We Should Prioritize for Communication?

"We often have emails, phone messages, etc. waiting for us when we sit down in the morning. We are not sure where to respond first."

Learn To Prioritize

Not sure where to start?

Your customers are busy. They want to do business with a company that respects their time. They want to be treated like a real person and not just another number. It is important to have a process in place to respond to their messages and inquiries as soon as possible.

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Which Communication Channels Are You Currently Offering?

Ask yourself the following questions:

  • Can customers message us on Facebook?
  • Do we have a single inbox system for emails?
  • Is our phone number visible on our website?
  • Do we regularly check social media comments?
  • Are we up-to-date on Yelp and Google reviews?

Here's How gardenpatch can Help You Understand Where Your Customers want to be Reached at

Multi-Channel Customer Service Matters

Not every customer is the same. Some might be more technologically advanced than others. It is important to have a multi-channel customer service center that is able to adequately support their needs. We can help you set up a system to succeed.

A Single Inbox Help Desk Can Simplify Things

A single inbox can allow a customer service team to function more efficiently. Your business might prefer to use contact@, help@, or info@, followed by your registered domain name. A forwarding system can then be set up, while the single inbox system makes it possible for content to initially exist in one place.

Schedule a call with us!

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Let's talk about growing your business.

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