Get your existing clients to bring you new ones.

Service Audits

Evaluate the quality of your service and start setting industry standards!

The purpose of a service audit is to evaluate the strengths and weaknesses of your company's service delivery.

Why gardenpatch?

  • Our people:
    We know that every business is different, so we'll work with you to create a plan that's uniquely yours—and we won't stop until you're happy with the results. Whether it's getting measurable results from your marketing efforts or finding ways to increase sales, we're here for you.
  • Our process:
    We'll sit down with you and really listen to what you want out of your business, and then help you create a plan that's tailored to your success. We are experts in their fields and have worked with many businesses just like yours. So we know what works and what doesn't—and we're happy to share our knowledge with you!
  • Our results:
    Expand your market share, grow your business, and increase your revenue. An effective growth strategy is the reason some businesses are able to scale so quickly and others struggle to keep up with their competitors.

What Does The Service Audit Include?

A service audit is an assessment of the business's services. It can be directed at any aspect of your business, but it's typically focused on your customer experience and the way you deliver your products or services.

Your service audit will include an analysis of the following:

  • Your service process and roadmap
  • Your service tools and assets
  • Your service pipeline
  • Your service team
  • Your service reporting
  • Your service effectiveness
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Our Process

To ensure our audits are completed effectively, we now have 6 phases for each of our projects:

  1. Define - What are we doing here? Get clear on the objective.
  2. Discover - What exists? Get clear on what is through research and exploration.
  3. Discuss - How can we make this epic? Collaborate on the best possible outcome.
  4. Develop - Do the work. Build. Create. Put it together.
  5. Detect - What are the results? Publish intentionally and consistently. Use data to learn.
  6. Deepen - How can we make this better? Optimize.
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Better Decisions Require Accurate Data…

Data is the lifeblood of your service team. It's the currency that allows you to move forward, and if it's not flowing freely, your business will suffer. With better data, your service team can make more informed decisions about how to handle customer problems and concerns. They'll also be able to predict what customers are likely to need in the future and be ready for it when it comes up.

…Turning That Data Into Strategy Require Expertise

We believe in creating a positive environment where you can feel comfortable asking questions and giving feedback as we work together to achieve your goals. Our experts have been handpicked based on their expertise in the field and their ability to work with clients. We also strive to be transparent about our processes so you know what you're getting into before you decide whether or not working with us is right for you.

We are here because we love what we do and want nothing more than for you to succeed!

Get a free consultation with an expert!

Service Audit FAQs

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We're ready to help you win.